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Virtual assistant recruitment for franchise businesses that need reliable operational support.

BasePoint — growth starts here

Swim School Franchises

Parents get answers. You get your evenings back.

Parents call during lessons, after work and on weekends. Your VA answers them, books trial lessons, handles make-ups and keeps the waitlist moving, so your deck staff can stay on the deck.

A swim instructor supports a young girl in goggles and a pink cap as she practices her stroke.
Works in iClassPro · Jackrabbit · RingCentral · Google Workspace

The swim school front desk

Where the day leaks, and who plugs it.

What slips today

  • Slow responses to parent inquiries
  • Trial class leads that never get followed up
  • Class schedules that are hard to keep organized
  • Enrollment admin piling up at the front desk
  • Inconsistent reminders and customer communication

What your VA owns

  • Parent inquiries and trial lessons
  • Make-up lessons and the waitlist
  • Level placement and transfers
  • Autopay declines and billing questions
  • Summer-session and back-to-school surges

Also on the list: responding to parent inquiries, scheduling trial classes, managing class enrollment requests, following up with leads.

An instructor in a rash guard guides a young boy through a swim lesson in a bright blue pool.
A smiling assistant wearing a headset works at her computer, with a colleague in the background.

Pricing

$2,083 a month. Same for every swim school role.

One dedicated, full-time VA, 40 hours a week on your schedule. Your first month is $1,000, there are no recruiting fees, and billing starts only after you pick your VA.

How it works

Four steps. You only pay after step three.

  1. 1

    Tell us what's falling through the cracks

    Build your VA plan here or take a 30-minute call. We cover your locations, tools, hours and the tasks you want off your plate. You leave with a written role plan.

  2. 2

    Meet trained candidates

    We shortlist VAs who match your role, software and time zone. Watch their intro videos, then interview the ones you like. Interviews are free.

  3. 3

    Pick your VA. Billing starts here.

    You choose. We handle the contract and onboarding: a system-access checklist, your scripts and your escalation rules.

    Nothing is billed before this step.

  4. 4

    We stay on the account

    Regular check-ins, a replacement if it's not working, and more VAs when you add locations or hit your busy season.

Questions owners ask

Swim school questions.

Still have a question? (307) 456-6460

Answering parent inquiries by phone, email and chat, booking trial classes, processing enrollment and transfer requests, sending class reminders, and keeping your class management system up to date. In-person work at the pool stays with your on-site team.

Your swim school VA could start this month.

Tell us what keeps landing on your desk. We'll show you screened, full-time candidates, and you only pay once you've picked one.

Rather talk to a person? (307) 456-6460

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