About BasePoint
A U.S. staffing company built for franchise owners.
BasePoint places dedicated, full-time virtual assistants with franchise owners and multi-unit operators. Our VAs live in Latin America and the Philippines and work your U.S. business hours.
Why we exist
Franchise owners lose jobs and enrollments to missed calls.
A parent calls about trial lessons and gets voicemail. A homeowner asks for an estimate and nobody follows up. The work isn't hard; there just aren't enough hands at the front desk.
Generic VA marketplaces don't know how franchise systems run. So we built a company that only does this: recruit, train and place full-time VAs who already understand scripts, mandated software and seasonal rushes.
How we're different
Four things we won't compromise on.
- 1
We're not a marketplace
You get one dedicated VA who works only for you, and a team that stays on the account after they start.
- 2
Trained before they meet you
VAs go through BasePoint Academy: phones, scheduling software, CRM work and escalation rules on franchise scenarios.
- 3
One price, on the page
The same flat monthly rate for every role. No recruiting fees, no interview fees, no markups by role.
- 4
Franchise work only
Swim schools, home-service trades and insurance agencies. We learn your calendar, your software and your busy season.
Where we work
Clients across the U.S. VAs in Latin America and the Philippines.
We're a remote-first company. We don't list an office we don't have; we list the facts you can check.
U.S. company
Operated by North Bridge Path LLC
U.S. paperwork
Service agreement and invoices in U.S. dollars
Call us
(307) 456-6460Meet your VA this month.
Tell us what keeps landing on your desk. We'll show you screened, full-time candidates, and you only pay once you've picked one.
Rather talk to a person? (307) 456-6460
