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Virtual assistant recruitment for franchise businesses that need reliable operational support.

BasePoint — growth starts here

Plumbing Franchises

Stop losing jobs to voicemail.

A missed call is a job that goes to the next plumber on Google. Your VA answers live, books the visit, chases open estimates and texts customers when the tech is on the way.

A smiling plumber reaches under a kitchen sink to tighten the drain pipes.
Works in ServiceTitan · Jobber · Housecall Pro · RingCentral

The plumbing front desk

Where the day leaks, and who plugs it.

What slips today

  • Missed calls during busy service hours
  • Slow estimate follow-up
  • Overloaded office staff
  • Scheduling bottlenecks
  • CRM records not updated consistently
  • Owners spending too much time on admin

What your VA owns

  • Answer and book inbound calls
  • Chase every open estimate
  • Confirm tomorrow's jobs
  • Update job notes in the CRM
  • Text customers when the tech is on the way

Also on the list: answering inbound calls, scheduling service appointments, following up on estimates, updating customer records.

Plumber working under a kitchen sink with a tool bag.
A smiling assistant wearing a headset works at her computer, with a colleague in the background.

Pricing

$2,083 a month. Same for every plumbing role.

One dedicated, full-time VA, 40 hours a week on your schedule. Your first month is $1,000, there are no recruiting fees, and billing starts only after you pick your VA.

How it works

Four steps. You only pay after step three.

  1. 1

    Tell us what's falling through the cracks

    Build your VA plan here or take a 30-minute call. We cover your locations, tools, hours and the tasks you want off your plate. You leave with a written role plan.

  2. 2

    Meet trained candidates

    We shortlist VAs who match your role, software and time zone. Watch their intro videos, then interview the ones you like. Interviews are free.

  3. 3

    Pick your VA. Billing starts here.

    You choose. We handle the contract and onboarding: a system-access checklist, your scripts and your escalation rules.

    Nothing is billed before this step.

  4. 4

    We stay on the account

    Regular check-ins, a replacement if it's not working, and more VAs when you add locations or hit your busy season.

Questions owners ask

Plumbing questions.

Still have a question? (307) 456-6460

Yes. A customer service or scheduling VA can answer inbound calls during the hours you set, capture job details, book service visits in your scheduling software, and flag emergencies to your on-call technician based on your rules.

Your plumbing VA could start this month.

Tell us what keeps landing on your desk. We'll show you screened, full-time candidates, and you only pay once you've picked one.

Rather talk to a person? (307) 456-6460

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