How it works
Meet your VA before you pay a dime.
Four steps from your first call to a full-time VA on your phones. You see candidates and their intro videos first. Billing starts only when you pick one.
The four steps
What happens, in order.
- 1
Tell us what's falling through the cracks
Build your VA plan here or take a 30-minute call. We cover your locations, tools, hours and the tasks you want off your plate. You leave with a written role plan.
- 2
Meet trained candidates
We shortlist VAs who match your role, software and time zone. Watch their intro videos, then interview the ones you like. Interviews are free.
- 3
Pick your VA. Billing starts here.
You choose. We handle the contract and onboarding: a system-access checklist, your scripts and your escalation rules.
Nothing is billed before this step.
- 4
We stay on the account
Regular check-ins, a replacement if it's not working, and more VAs when you add locations or hit your busy season.
Typical timeline
About two to three weeks, start to finish.
Day 0
A 30-minute call (or your VA plan) to scope the role, tools and hours.
Days 1–7
We shortlist and screen candidates who fit your software and schedule.
Week 2
You watch intro videos, interview for free and pick your VA.
Week 2–3
Onboarding with your scripts and rules. Your VA starts.
Typical, not promised. Niche tools or unusual hours can take longer.
Onboarding
What we set up together before day one.
- Logins for the tools the role needs, and only those
- Your call scripts, greetings and FAQs
- Escalation rules: what comes to you, and how fast
- Your hours, time zone and coverage plan
- What the daily recap looks like
- Who your VA checks in with each week
Dedicated. One full-time VA works only on your account during their scheduled hours. They learn your scripts, your tools and your customers.
Meet your VA this month.
Tell us what keeps landing on your desk. We'll show you screened, full-time candidates, and you only pay once you've picked one.
Rather talk to a person? (307) 456-6460
