What owners ask before they hire.

$2,083 a month for one full-time VA (40 hours a week), the same price for every role. Your first month is $1,000. There are no recruiting or interview fees, and billing starts only after you select your VA.

Latin America and the Philippines. Every VA works your business hours in your U.S. time zone and is screened for spoken and written English before you ever meet them.

Dedicated. One full-time VA works only on your account during their scheduled hours. They learn your scripts, your tools and your customers.

Service businesses that run on calls, bookings and follow-up: swim schools, plumbing, pest control, gutter maintenance, HVAC, insurance agencies, and similar appointment-based franchises.

Answer calls and messages, book and confirm appointments, follow up on leads and estimates, manage the waitlist and make-up lessons, update your CRM, request reviews and handle back-office admin. On-site work and licensed advice stay with your team.

Yes, if the volume fits one person. We size that with you up front. Many operators start with one VA across locations and add a second when call volume or the busy season calls for it.

Replacement support is included. Tell us what isn't working and we recruit and present a replacement candidate at no extra recruiting cost.

Usually, yes. Our VAs work in tools like ServiceTitan, Housecall Pro, Jobber, Jackrabbit and iClassPro. Check your franchise agreement for vendor and data-access rules, and we can send what your franchisor needs to review us.

Typically two to three weeks from the first call to your VA's first day. You review candidates and their intro videos before you choose anyone.

Yes. BasePoint is operated by North Bridge Path LLC, a U.S. limited liability company. You sign a U.S. service agreement and pay U.S.-dollar invoices.

That's common. Build your VA plan or book a 30-minute intro call, and we'll help you pick the tasks to hand off first.

Build your VA plan on this site or book a 30-minute intro call. We'll scope the role with you, then show you screened candidates. Interviews are free.